Buying on MobilePlus Worldwide

What is MobilePlus Worldwide?

MobilePlus is an online marketplace that makes it truly easy to buy and sell smartphones, tablets, MacBooks, iPods, and video consoles. The marketplace attracts individuals like you, who are looking for a better, simpler place to make and save money on consumer electronics online.

Does MobilePlus Worldwide Buy from or Sell to customers outside of the United States?

For individuals, we do not currently buy from or sell to customers outside the United States. However, for wholesale buyers, we do sell in bulk provided all of our seller requirements are met.

MobilePlus Worldwide is excited about the possibility for future expansion, but for now our service is available only in the United States.

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What makes MobilePlus different from other online marketplaces?

MobilePlus removes the hassle from buying and selling online. As a seller, you can sell us your item in seconds. We get you more cash for your items. When your sell us your items, we send you a pre-paid, Netflix-like shipping kit to fulfill the sale. Withdraw your cash proceeds directly to your bank account, PayPal or receive a check. Or use your proceeds as a credit toward the purchase of our quality new or used electronic items.

As a buyer, you can browse new and gently-used items and save up a bundle off the retail price. Our return policy and payment protections guarantee your satisfaction.

Can I use MobilePlus Worldwide if I live outside of the United States?

MobilePlus does not support shipping outside of the contiguous United States. The credit card that you use on MobilePlus must be issued from a bank within the United States and connected to a U.S. address.

Is it safe to buy and sell on MobilePlus Worldwide?

MobilePlus ensures the safety of your information with a secure connection and transfers your data using an https connection with 256-bit encryption. Money exchanges are held securely by MobilePlus during a transaction and our service team (contact support@mobileplusworldwide.com) has your back if anything goes wrong.

Does MobilePlus have a shopping cart?

Yes, MobilePlus has a shopping cart so you can easily review what’s in your cart before completing an order. The cart provides you with a summary of your order before completing in case you need to remove an item or add an item to the cart.

Which shipping service does MobilePlus use?

Almost all packages are shipped through the United States Postal Service. We use First Class and Priority shipping, depending on weight and distance.

What can I buy on MobilePlus?

You can save big bucks on your mobile and electronic devices like smartphones, tablets, e-readers, iPods, Mac computers and video consoles. If you want to buy something you currently don’t see on MobilePlus, tell us and we’ll keep it under consideration.

Can I order more than one item at a time?

Yes, you can order as many items as you’d like and checkout when you’re finished.

Will the phone I purchase come with a SIM card?

SIM cards do not come with your phone. SIM cards are carrier specific and can be easily obtained from your carrier of choice prior to or during activation. 

What payment methods are accepted? Can I pay with PayPal?

MobilePlus accepts all major credit cards like Visa, MasterCard, American Express and many more. Stripe is our payment processor and all transactions on our site are safe and secure.

How long will it take to get my order?

Items are typically delivered to you within 3-5 business days. The distance between our shipping locations and your destination location can affect this time period. We ship most items from Santa Ana, California so shipping times can vary depending on where you are located.

Does MobilePlus offer expedited shipping?

Yes, expedited shipping can be arranged. After checking out, contact us if the shipping option we use does not suit your needs.

How do I track my order?

Select your order on your Accounts page. Tracking information will appear and update on your Order page automatically when your order is shipped.

How do I cancel my order?

If you mistakenly purchased an item, visit your Account page as soon as possible to see if your order can be cancelled there. Cancellations can only be processed before the ordered item is in the shipping queue, which occurs daily. For any questions about cancellations, please email us at support@mobileplusworldwide.com.

How do I return an item?

Let us know if the item your ordered was not as-described through the email you received upon delivery so we can initiate the return. We’ll send you a pre-addressed shipping label to return the item. Simply place your item in the same box or mailer you received it in, apply the return label, drop it in the mail, and you’re done. You’ll have your money back for the item in just a few days. 

How do I buy in volume on the MobilePlus store?

Do you run a trade-in business or have a steady need for products? Learn more about what MobilePlus offers buyers who need to purchase in volume. Contact support@mobileplusworldwide.com.